Digital Speech’s SIP trunk solution allows your existing telephone equipment, including virtually any SIP-compatible phones, to deliver your phone service using any broadband connection, dramatically saving on your monthly phone bill.
Contact Center Applications
Digital Speech’s cloud-based contact center applications enable easy and efficient operation of your call center at every level. Agents, supervisors, and managers will be able to generate and share information to ensure continuous improvement in effectiveness and efficiency.
Customer feedback is critical to determining your customers’ perception of your company’s performance. Companies frequently use customer phone surveys to measure their performance. Without customer feedback, a company could not possibly fully understand the consumer’s perspective. Our phone survey service is a very cost effective way of gathering valuable customer feedback.
Digital Speech’s unified communications solution utilizes the power and flexibility of VoIP, wireless technology, and multi-media messaging to unify the entire communications environment for today’s business user. Of course the legendary Digital Speech reliability extends into the cloud applications, which use complete geographic redundancy top to bottom.
No ordinary PBX can deliver the productivity tools, accessibility, and mobility that an enterprise needs to thrive in today’s challenging business environment. Fortunately, our communication infrastructure can call on the Digital Speech cloud for all those needs. Read More
Broadcast Notification System
Digital Speech’s cloud-based broadcast notification system allows you to reach thousands of contacts instantly via a recorded message and/or text to voice message, text message, email, and/or social media. The delivery method of choice can be sent to an entire database of contacts, certain groups, or based on a mapped area (GEO Calling). This critical service will ensure that your contacts will always be informed and updated in the event of an emergency, scheduled meeting/conference, education related update/notification, etc. Read More